Online Repair Request for your DJI Drone
FAQ
What is the overall service process?
1) Request Service: Describe the product's issue and provide your information. We will reply within 5 minutes during business hours.
2) Send Your Product: You will receive details for shipping the product to us based on your region.
3) Assessment and Repair : We will assess your product and send you a quotation. The repair process for your product will begin after you've made the payment. Assessment is free.
4) Receive Your Product: We will send the repaired or replacement product to your address.
How long does it take to repair my drone?
It takes approx. 5-7 days to repair after arriving at our Service Center. You will receive an email notification after each step of the service process is complete. Express service is availble for some DJI procucts. Some repairs can be completed in 24 hours. Let us know if needed.
How can I check the repair progress?
Contact 0294432182 during business hours or reply to your service case and get an update 7 days.
Express Service
If you have a tight deadline, let us know and we will aim for,
- Mavic Pro - Repair time 24 hours
- Mavic 2 / Air 2/ Mini 2 - Repair time 24 hours* gimbal repairs can take longer.
9 Reasons Why You Should Choose Us
✅Over 20 years Service experience.
✅1,500 drones repaired and counting
✅6 month guarantee
✅No Fly Zone Removal
✅Water Damage Repairs
✅DJI Original Parts
✅We repair everything in house, including gimbals.
✅No hidden costs. We always quote before we fix your drone.
✅Every drone is thoroughly tested and flown before return.